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![](https://www.platinum.co.uk/out/pictures/experiencereport/hector_340x340.jpg)
I’ve been using PLATINUM for over a year. My dog tolerates it well and he seems to enjoy it.
It’s always packed carefully and sometimes there’s even an extra treat :)
We have also made use of the telephone advice service - they take their time and provide personal advice.
We are totally satisfied!
Katharina H. with her dog Hector
![](https://www.platinum.co.uk/out/pictures/experiencereport/sally_340x340.jpg)
We have been using PLATINUM wet and dry dog food since we got our dog in 2015. No matter what flavour, she enjoys eating it and tolerates it very well.
Many people notice that Sally has a beautiful shiny coat
and I think this is mainly due to her diet.
We usually add a little “sauce” from the wet food to the dry food, which she really loves :)
Yvonne S. with her dog Sally
![](https://www.platinum.co.uk/out/pictures/experiencereport/loki_340x340.jpg)
Unfortunately, Loki is quite picky with food. After weeks of trying everything, we were recommended PLATINUM. We tried the wet food MENU Pure Fish. I have to say that the TetraPaks are a bit strange at first and I had certain reservations about the portion size. However, the food comes out of the pack easily and can then be thrown in the bin to save space.
It has a very soft consistency, a bit like a mousse.
It is really well digested, and Loki appears to enjoy it :)
No more diarrhoea or flatulence!
We have only been a customer of PLATINUM for a short time and are so far very satisfied.
Jacqueline B. with her dog Loki
![](https://www.platinum.co.uk/out/pictures/experiencereport/lion_340x340.jpg)
I have had only positive experiences with your food with my Labrador. He has a sensitive stomach but so far, he has tolerated your food well.
You have helped him to become symptom-free.
So, thank you.
Gernot M. with his dog Lion
![](https://www.platinum.co.uk/out/pictures/experiencereport/luke_340x340.jpg)
Luke has had stomach problems since he was a puppy. Even changing over to well-known food types has not helped. I heard about PLATINUM from a friend, but I was very sceptical initially. As with all recommendations, I did some thorough research first, but I was quickly convinced by the many positive customer reviews and the excellent composition of the food. Ordering and delivery were both very quick. I immediately switched Luke to PLATINUM and after 4 days he was feeling better than ever.
No more stomach problems
and he was much better in general. I definitely won’t change again, and my next dog will also get PLATINUM.
Cindy K. with her dog Luke
FAQ
Compared to conventional dry food, which is mainly made from meat meal, dog food prepared with FSG requires at least 70% fresh meat (muscle meat) to make PLATINUM dry food. There is a big difference between meat meal and fresh meat. Compared to fresh meat, meat meal is significantly inferior, as it is only produced after repeated heating under high pressure. As a result, meat meal has fewer nutrients, a higher ash content and lower protein digestibility than fresh meat. We know from cooking that meat juices and meat fat are what make a roast dinner a treat — which is why we don't prepare our Sunday roast with meat meal. Thanks to the process of cooking with FSG, PLATINUM dry food is completely free from attractants, flavourings, colourings, odours, and flavour enhancers.
The switch from conventional wet food to PLATINUM Menu should be done immediately without a transition phase. If your dog has a very sensitive stomach, you can slowly add PLATINUM Menu over a period of 1-2 days until the changeover is completed.